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Our support engineers are committed to working with you to diagnose and resolve problems quickly and effectively. Please choose the support option that best meets your needs: |
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We're so confident you'll be thankful for purchasing dQuery, we guarantee your satisfaction 100%
or your money back.
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Support Option |
What
to do |
Fee |
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Installation
and configuration
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Search
FAQ's or contact Technical Support
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No
charge
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System
Management Level
Including
but not limited to:
Connecting to external databases
Security and permission set-up
SQL support within dQuery
Network configuration
dQuery Web configuration
Operating System configuration
Source Code Customization
Print configuration
Report design
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Contact
Technical Support
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First
two incidents no charge,
then
$65 per incident
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Business
User Level
Including but not limited to:
Navigating around
Menus and Wizards
Table set-up
Multitable View setup
Filter setup
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Contact
Technical Support
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First
two incidents no charge,
then
$45 per incident
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Technical
support can be reached at
techsupport@dQuery.com
or
by telephone at 888-322-7332 (within the US and Canada), or at 607-729-0960.
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