Welcome to dQuery

Our offices will be closed from November 23 - 26th
in observance of the Thanksgiving Holiday

For orders and product information please contact Customer Service:

Toll-free (within the US and Canada) 888-322-7332 or 607-729-0960 from everywhere.
The call center is open Monday through Friday 9:00 AM to 5:00 PM Eastern Time USA

Fax
607-729-3830

E-Mail
customerservice@databi.com or Click here for an E-Mail Form

For OEM and other specialized versions of our products, contact Jason Russin, Sales Director, at 607-729-0234 extension 323 or via e-mail at jrussin@databi.com

Corporate Offices
Call toll-free (within the US and Canada) 877-322-7340 or 607-729-0234 from everywhere.
The corporate offices are open Monday through Friday 9:00 AM to 5:00 PM Eastern Time USA.

Technical Support
Technical support can be reached at techsupport@dQuery.com

or by telephone at 888-322-7332 (within the US and Canada), or at 607-729-0960.

Our support engineers are committed to working with you to diagnose and resolve problems quickly and effectively. Please choose the support option that best meets your needs:

Support Option	What to do	Fee
Installation and configuration	Search FAQ's or contact Technical Support	No charge
System Management Level Including but not limited to: Connecting to external databases Security and permission set-up SQL support within dQuery Network configuration dQuery Web configuration Operating System configuration Source Code Customization Print configuration Report design	Contact Technical Support	First two incidents no charge, then $65 per incident
Business User Level Including but not limited to: Navigating around Menus and Wizards Table set-up Multitable View setup Filter setup	Contact Technical Support	First two incidents no charge, then $45 per incident

Contact Us